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Category Growth through Customer Disloyalty


New technology has enabled food companies to create aggressive and successful customer loyalty programs, from the grocery programs we’re all familiar with to the new Starbucks mobile app, which facilitates brand loyalty through convenience. The value of loyalty to food companies is obvious: loyal customers equal consistent sales. A recent post by eminent coffee roaster… Continue reading <span class="meta-nav">→</span>

What Does a Clean Label Mean to Consumers?


A clean label: the aspiration of the formulator, the obsession of the food executive, the love of the marketing department. Consumer advocates and shifting tastes have pushed the industry toward ingredient statements that are simpler, shorter, and more comprehensible to ordinary consumers—in short, “cleaner.” In response, ingredient companies market their offerings as promoting a clean… Continue reading <span class="meta-nav">→</span>

The Trouble with Marketing Natural Foods


It’s widely recognized that consumers are seeking more “green” options, from organic produce to low-footprint proteins. Retailers are stocking more of these products, making the sector one of the fastest-growing areas of the food business for farmers, distributors, and retailers alike. It’s a good time to be selling anything perceived to be green, and companies… Continue reading <span class="meta-nav">→</span>

Fruit, Not Labor: How to Market Functional Foods

fruit and functional food powder

As a category, functional foods is among the biggest trends in the food industry, as consumers seek products with added nutrition and food companies attempt to differentiate their offerings. For marketers, these products pose a challenge: talking about benefits which are often couched in confusing (or outright offputting) scientific jargon. Although many nutritional terms have… Continue reading <span class="meta-nav">→</span>

Instant Coffee & the Problem with Single-Sector Marketing

instant coffee’s K. Annie Smith recently published a fascinating post on the improving market share of traditional instant or ready-to-drink (RTD) coffee. In the United States, those brands haven’t fared well recently; the rise of Starbucks and the specialty coffee trend have shifted consumer tastes in a more high-end direction, and capsule coffee brewers have captured… Continue reading <span class="meta-nav">→</span>

Regulatory Compliance: from Meh to Marketing

food production line

Food Safety Modernization Act Since the Food Safety Modernization Act (FSMA) was signed into law in 2011, the food industry has been faced with the prospect of greatly increased safety and transparency regulations. Today, those changes are still being rolled out—from much more frequent FDA inspections to stricter requirements for produce—and some regulations are still… Continue reading <span class="meta-nav">→</span>

The Specialty Coffee Trend (3 Ways to Upgrade Your Brew)

coffee roasting

Specialty coffee is one of the biggest recent trends in beverages. Over the last couple of years, the sector has seen the founding of a new consumer-facing publication, a hot startup mail-order service, and numerous local and, increasingly, national roasters and coffee shops. Specialty coffee has gained something like the culture surrounding wine and craft… Continue reading <span class="meta-nav">→</span>